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SHIPPING

What Shipping Methods Are Available?

We process most of our deliveries through GIGL and normal marketplace courier service or other reputable couriers. We recommend you pre-pay to chikong.com.ng ( via ATM or cash deposit/transfer, PAYSTACK) for your order to be processed.

Do You Ship Internationally?

Chikong Nig LTD doesn't deliver items internationally. Purchases or orders are more than welcome on our site from anywhere in the world, but you'll have to ensure the delivery address is within Nigeria.

How Long Will It Take To Get My Package?

Estimated delivery time is 2 - 7 days. However, this may vary by location and even product.

PAYMENT

What Payment Methods Are Accepted?

We accept several payment methods like PAYSTACK, QUICKTELLER & BANK TRANSFER. All our online payment methods are secure

How Much is Delivery Charges?

We offer free delivery. Note: Our delivery is only within Nigeria. An order made outside Nigeria is welcome but the address of delivery should be in Nigeria.

Are There Hidden Costs?

There are no extra taxes, hidden costs or additional dispatch charges. The price mentioned on the website is the final price, what you see is what you pay.

Is Buying On-Line Safe?

Yes it is safe to purchase online, we use reliable and secure checkout option like PAYSTACK to collect our payments and our website is protected by valid SSL security

ORDERS & RETURNS

How do I place an Order?

To place and order, kindly go to the product you want to purchase, click add to cart or purchase now to pay for the item. You will be required to register an account with us before you can buy from our store.

How Can I Cancel Or Change My Order?

To cancel or change an order, please contact us using our email [email protected] or on our phone line. We will be happy to assist you

Do I need an account to place an order?

Yes in order to serve you better an account is required to make purchases from our store.

How Do I Track My Order?

To track your order please visit https://chikong.com.ng/order-track or follow this link TRACKING to track your order using your order ID

How Can I Return a Product?

Product has visible damage, a return will be authorized after validation. Defective/Wrong Items. Products delivered differently from what was displayed on the website, a return will be authorized after validation.
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